So my name is Jenna, and honestly, I can’t really remember how I stumbled across Cassie Lane. I think I was up late one night looking for my next Botox treatment, popped up, and I saw a ton of five star reviews and I made my appointment that night. So I’ve tried quite a few places. I moved here in 2020 and if you’re still looking, I feel like you haven’t necessarily found your spot. So when I came here, just feel like it was bright, it was friendly. Everybody was so lovely, and I just feel like they did such a great job on my initial services that I said, why would I go anywhere else? So I am fair skinned. I’ve always had a lot of freckles. I actually had melanoma site on my leg a few years ago, so I’ve been trying to take extra good care of my skin and my skin damage and all the sun damage I’ve had over the years from the tanning beds when I was younger.

So I wanted to target some areas on my face just to make sure that there was nothing funky there and that I could get my clear, oh, Cassie has done Botox in the forehead and the macers. And then I’ve also done a few rounds of IPL, which is the lasering. Oh, I feel great. Every time after the Botox I’m like, okay, two week countdown. Nothing’s going to move. But no, I love coming here and I feel like every time I come here I’m thinking, okay, when am I coming back next and what am I going to do? I started with Botox, probably a little bit younger maybe than I initially thought I would because of the wrinkles in my forehead. Aesthetically, I didn’t want them there. But I’ve come back, like I said, for other reasons. The IPL helps me feel better about how I’m taking care of my sun damage.

The Botox in my masseter helps me feel better about grinding my teeth and always clenching down on my jaw. So I feel like overall, it’s not always just for the aesthetics, it’s for feeling better, feeling less stressed with my jaw clenching and such. And just overall holistically better. I got one of the skin kits, because I do the top level of membership where they just put money into the account every month, which came with the Z skincare, and I have since purchased additional skincare from Z because of that. So every month they take $200 and put it into, I essentially think of it as a bank of money to use at a later date. So then when I come in for services, I can pull from that bank of money and it’s kind of like everything is free now because it was already taken and I don’t have to shut out my credit card. Oh, I’ve referred so many people over here. I just say, I’ve never had a bad treatment. I’ve never met anybody there who was unfriendly, unkind. They always seem like they know what they’re doing. So I think this is just the best service, and I try to get anybody over here that I can.

My name is Andrea. My daughter came here first. I had bought my daughter treatment somewhere else for Christmas two years ago, and then she wasn’t happy with that, and she did her own research and came here, and she was wildly enthusiastic. And I had never done Botox before or anything to my face. And I had been really, shall I say, I’d had residual things from Bell Palsy for the last 20 years. I had a really asymmetric smile, asymmetric everything to my face was, I had a big cord that pulled hair in my neck. And I was incredibly self-conscious about it. And I had talked to someone in Scottsdale about doing something about it, and she said, oh, well, unless a cosmetic surgeon tells me exactly what to do and what to expect, I won’t touch you. And so my daughter said, just go talk to Cassie, because Cassie really seems to have an understanding of the face anatomy.

So I came in right short of my 70th birthday for the first time, and I am so thrilled with the amount of restoration symmetry to my face that, I mean, I just completely different as far as my confidence level. I could smile at people before it was like one side would smile and the other side would go down, and it was really kind of monstrous looking. So I’m thrilled. Cassie’s wonderful. I, and that’s what my daughter said too. She came in and Cassie just went, oh, you have a face structure similar to mine. I know exactly what I’m going to do with you. And just took control and did the right things for the maximum effect. When she saw me, she said, well, I haven’t done this before, but I can see what, I can see what the problem is, and we can work toward a solution.

And there’s something about Cassie where she’s always evolving and listening. She really listens and she’s just great to be around. I’ve had some lasering of veins on my legs from Julia. That’s what Julia’s done for me, and I’ve been very happy with the results. Everybody, the people who work here are wonderful, the people, the clientele, everyone is friendly. Everyone is happy. You don’t need anybody in here who’s grumbling about bad treatment. I mean, it’s a very uplifting place. So actually not so much as just, you look great, you look great, you look great, you look great. I mean, don’t think they knew the extent of, I think to them, I just looked unhappy because I couldn’t smile. And now, so it’s not aware that anybody’s actually come and treated my face as much as I am. And that’s a great thing that nobody’s conscious that I’ve had Botox done. Oh, I mean, I just told her that she just has an understanding that goes beyond the average person doing skin treatments and Botox treatments, that she just gets it.

My name is Maria. The weight loss program is going really well. I started last December of 2022. And it, it’s a slow process, but it’s a good process of losing weight, but you weren’t losing it too fast. So when you come in, you have weekly checkups. In the beginning they’ll do your shots for you, and then once you become comfortable, you can then do the shots at home. And I probably lose a total of 20 pounds. Well, when you first meet with her, she’ll do a consult as far as what are you looking, what areas are you looking to improve or what areas are you not happy with?

And then there’s also the questionnaire that you do that they look over. But she’s very easy to talk to. Being a nurse, I was a nurse in my previous life. I know that I’m in good hands with her, but like I said, she is very easy to talk to and she knows the face and she knows all the ins and outs and where you could use a little more here or a little bit more there. So like I said, she’s just really good at her craft. I love the location. It’s very close to where I live, so that’s convenient. The staff is great.

They’re friendly, warm, they seem like a fun group. And like I said, when you do come in, there’s never any pressure. They ask you, what are you looking for? Where are you looking to improve? But I don’t feel like I’m pressured to do anything more or price gouged or anything. She offers a package, like a program where you can put money into an account every month and it can build up and then you can use that for whatever services you like. I also like that when you come in, there’s no pressure at all to do more. I mean, we’re all aging, but I’d like to try to do it as naturally as I can, but with a little help, it makes me feel better. I mean, I do it for me. It makes me feel better about myself and aging, like I said, I don’t want to do it too drastically, so it’s more of a natural way, but it takes care of all those little fine lines and wrinkles and fills me out where I need to. Yes, my friends always notice when I’ve gotten something done, mostly with filler. I do get my lips done occasionally, so my friends do notice when I have that done. My husband, no, he doesn’t notice anything.

My name is Megan, and I have been a client of Julia at Cassie Lane for about a year now. I found her through a friend’s Instagram post, talking about how much she loved the services. And then Cassie Lane also sponsored an event that I used to help run. So when I first came, it was just for Botox. I had had one previous service from someone else before and didn’t really love the experience, but liked the general look of having the Botox. I wanted something really natural and fresh and didn’t look overdone or even noticeable really, to anyone who but me and I have had Botox done. That was what I came for originally. That was the only thing that I thought I would be doing. And over the last year, I have actually had a little bit of filler done. Always wanted to make sure it looked really natural.

So Julia was amazing helping with that process and taking the time to work with me and tell me that I thought I wanted it here and really I needed it here. So I loved that. And then I also did a full body laser treatment to have some cherry angios removed, which are little red moles. There was one that was a focal point on my face to me for several years, and in that time, we were able to remove all of them. And during that time, Julie and I bonded over our love of dogs, and then afterwards the results were amazing. That’s awesome. The location here is absolutely stunning. When you come in, you feel calm and peace, and just a sense of welcome from the staff, from everybody here. I’ve had conversations with several of the people here, not just Julia, and they’re all fabulous to work with, and the beauty of the space really reflects how much they value making their clients feel more beautiful.

I absolutely love working with Julia. She has been fabulous and wonderful to work with. The thing I like most about her is that our 30 minute appointments, like 25 minutes of them are her just making sure that she understands what I want, what I’m looking for, and making sure that I’m comfortable. When I came here, I was terrified of needles, and so having them poked in your face is a little scary, but she always makes sure that I’m calm and that I’m comfortable and she will pause when needed or just talk me through things, talk about something else, take my mind off of it. And I have never had an issue with being scared of it here. So I love it. I feel like I’m probably one of the only people that notices that I had worked on, which is exactly what I wanted. It makes me feel better about what I see in the mirror every day. It just kind of smooths everything out, makes me feel more confident. Some friends know that I got it done and they’ll comment on it, but nobody has ever looked at me and said, oh, you got work done. So that’s exactly what I wanted.

Well, my name is Taylor and I found out about Cassie through a really close friend and neighbor named Jen. Well, she told me that Cassie’s going to take great care of you, that she’s going to ask you what you want, what you need, really give you that kind of full consultative service to make sure you’re what your goals are, she’s going to meet those goals for you, and that the atmosphere is amazing and you really just get truly taken care of here. When I come in here, this is my happy place. It is gorgeously designed. You feel like you’re in just a very luxe kind of place that’s going to take care of you and really make it easy and seamless for you to get what you need. I think that I have always been a little bit interested in just aesthetics and cosmetics and what is available out there to help people look and feel their best.

And so I think I had a natural interest in kind of what offerings their work. Yeah. Cassie is so wonderfully kind of lowkey and easygoing that when you meet with her, you just feel immediately at ease and it’s really low pressure. She is there to really kind ask you questions about what you want and what your goals are, and then it becomes a really natural kind of relationship that you build and you just feel like you immediately trust her when you have that very first visit and when you keep coming back, you just feel like you want to get her opinion and know her thoughts, and I’ve really just trusted her throughout the whole process. Yeah, I feel like my results are very natural. I try not to look a little too frozen or a little too kind of overdone. And I love, I think the results last.

I have lots of friends that are always asking me, what’s your regimen and what are you doing? And I tell them all about Cassie and what they can do for you here. So I love the results and how they last. I think it all comes down to trust. When you’re doing this for the first time, you want to know you have a professional, somebody who does things safely and has a lot of experience. And I think that’s what Cassie Lane offers is that she has unbeatable experience in the industry. I trust her so much with what I’m presenting to the world is really kind of how my appearance and how you present yourself to the world. So I think that’s what keeps me coming back. I think you develop a relationship and a bond with the people that work here. They really care about what they do. They love working here, and I think that really shows.

Hi, my name is Yedda, and I first heard about Cassie Lane through a very dear friend of mine, Kay. And she recommended that I come in and try some of the services here that they offer at Cassie Lane. Well, first of all, she asked me if I had been anywhere to get any work. And so being someone who recently turned 50, I’ve done a little bit of cosmetic work over the years, but not much. And I said, well, been doing some Botox. And she said, you’ve got to go see my friend Cassie Lane. She’s amazing. She’s the best. Being someone who’s always curious. Is there someone out there that knows how to do something better or is there a different way of doing it? I trusted her and I came in and the very first thing I did was see Cassie, and I had a little bit of Botox in my forehead, and it really helped.

Yeah, so my first impression when I came in was obviously the aesthetics. You walk in, it’s a beautiful setting. And the thing I always notice when I go to companies like this is I look at the staff, what does the staff look like? Do they represent the brand? I’m not looking for people to be perfect or look like they’re made of plastic, but I want to know what is the value that they’re communicating? Are they also participating in the services? And the first thing I noticed was there was just a shininess and a brightness and a lightness about the staff, which told me that they not only liked what they did and they liked their job, but they also felt good about who they were. And ultimately, that’s why we as women come into get services like this. We want to feel good about who we are and how we look.

And so while I know that beauty is not just skin deep, it really is about being beautiful on the inside. Our outer world does reflect what’s going on in the inner world. And so for me, I’m in front of people all the time. That’s what I do for a living, and I want to be able to stand in front of people, and I want to look approachable. I know when I did Botox, I had some lines between my forehead here, which meant that I always looked a little bit kind of serious or morose. I had a friend say, if you get rid of these lines, you’d look a little bit happier. So things like that do matter when you’re in the public eye, but it also helps you when you look in the mirror to look at yourself and feel good about the fact that you look happy, so then you feel happy.

I would definitely say the friendliness of the staff. Every time I make a phone call, someone answers the request that I make when I need to come in and see someone, they fit me in as soon as possible. And also, I would say trust is a huge factor. I know that what I’m getting involved in, the services that I use, that they’ve been vetted, they know what they’re talking about, and I’m not getting taken on some rabbit hole that is either not medically safe or sound, or it might not be what I really need to solve the problem I’m coming in for. Yeah. So Botox has been my go-to over the years, like I said, for my forehead to make me not look so serious and intense because I can be a pretty intense person. But recently, I’m now in my fifties, and so a year ago when I turned 50, what happened that happens to a lot of women, and I thought it wasn’t going to happen to me, was menopause hit and it hit me like a freight train, and all of a sudden I woke up and I had put on 20 pounds, and I thought, this isn’t me.

This is not who I am. Everything I did, nothing worked. And so when they also launched their GLP-1 shots, their weight loss program, I was the first one to raise my hand and said, I’m really curious about this program. And I did six months of shots, I lost 20 pounds, and all of a sudden all the things I was dealing with, with the menopause weight gain, the brain fog, and then not feeling good when I looked in the mirror was completely gone. And that’s been the most recent product that I’ve used. Yeah, I think if somebody asked me if they were interested in doing some work, where should they go? The reason I would tell ’em to come to Cassie is I don’t feel like there’s a strong sales pitch right out of the gate. You can come in, you can have conversation, and they’ll guide you through what you need, what you may not need. And so for me, it’s a really psychologically safe place to bring somebody, especially on their first time, someone coming into this industry. I think as women, we look at people who do cosmetic procedures, and it’s not about looking fake, it’s just, it’s really about feeling good about yourself. So I think they do a really good job of meeting you where you are, asking you what the outcome is that you’re looking for, and then offering the right steps to get you there.

So I’m Tyler, and I found about Cassie Lane. I had just moved to Richmond and so I was trying to find a place around here that I could get some Botox done. And so I just did a Google search and I stumbled upon them, looked at their Instagram page, and I just liked that it was really all women and everyone was just really welcoming. And I like when you come in here, how it doesn’t feel like a medical office. It’s really warm and inviting. And when I spoke with Julia, she just really walked me through the process and made me feel really comfortable and that I could trust her. And I think a lot of times today things, when you’re getting procedures done, they can go overboard a little bit. And so trusting that she would keep it really natural looking and I just feel like everyone here, you can really trust them and that you’re in good hands.

They’re really great about just not letting it go overboard. And so I just trust that my results are going to look really natural and I’ll notice them, but other people aren’t going to be startled and notice that I’ve had stuff done. So yeah, it’s been great. She is so friendly and we are just able to talk really honestly with each other. And again, I just feel very, very comfortable with her and I know that she is going to give me the results that I’m looking for and also point me in the right direction of what I need done. I think it just makes me, gives me a little bit more confidence and I don’t think people are going to notice that I’ve had anything done, but it’s just a little bit of extra confidence and some areas that when I look in the mirror, they might bother me.

So having those addressed and then I can go out and just feel a little bit better about myself. Everyone is just so friendly. And then it also, it feels very homey. It looks like a home and the way it’s decorated, it’s very cute and very inviting, and it just doesn’t have that type of medical feel that you get at a lot of places. I think just that trust that you can have with everyone who works here, although I work with Julie mostly, I would feel comfortable with anybody who is an employee here and know that I’m in good hands with them.

My name’s Renee. I’ve been coming here for about two years, and I found out about Cassie through Lauren, another client of hers, and I was going someplace else, wasn’t super thrilled, and she said, I’ve got the girl for you. She’s not an overin injector. She talks to you a lot, educates you and takes care of your needs. So I’ve been coming here ever since. Initially, when you come in the door, it’s very, very welcoming. It’s a beautiful place. Aesthetically it’s pleasing to the eye. Front desk is amazing. I do like seeing someone that has their selves put together. It’s like going to the hairdresser. They don’t have their hair good. Yours probably won’t look good. So I do enjoy coming in and seeing people with beautiful faces, not over injected, not plastic, not frozen. So I do mostly Botox. I see Cassie mostly. I see Julia.

Sometimes I see Sherry for GLP-1, and I’ve seen Brooke for Botox and GLP-1, so I see quite a few of them when I come in. They’re all amazing. They all make me feel comfortable, all very well educated. I do enjoy knowing the education behind it. I’m myself a master aesthetician, so skincare and the beauty on the outside is very important to me, and I do enjoy getting feedback from them and learning from them. In the past, at other places I’ve had, I’ve been over injected, so I’ve gotten a lazy eye. Never once here have I ever had an over injection or a feeling of I’m not happy with my results. I’ve always been thrilled and I’ve told my clients, this is where I tell my clients to come and they see the results on me. I tell them again, she’s not an overin injector. She will take care of you.

She will listen to you what you want done and get you the results you want. So when they first offered the weight loss program, I was very interested. Another one of her clients is one of mine, and she told me she was going through the program, and the more I saw her and saw her results, I definitely wanted a piece of that. So I came in, talked to Cassie extensively. She made me feel comfortable what it was going to do for me, and I lost 30 pounds on it, and it’s been great. I’ve been thrilled. Coming to Cassie Lane for me is the education and making you feel comfortable. I tell people because a lot of people, they’ve never done it before, and so they’re afraid, they’re scared. She makes you feel so comfortable. Julia does too with the education and just what they’re going to do, how it works, what your results are going to be, and I just give it a try.

Just go for a consult, even just a consult, and they’ll be sold. She’s such a good person as a person beyond Cassie Lane Aesthetics, she’s a good person and I trust her wholeheartedly. She and I have had conversations just about the industry and I know where she is with what she does and how much she believes in what she’s doing, and I believe in her wholeheartedly. I would send anyone to her and I do. Oh, they made me feel amazing. First, the weight loss. I mean, 30 pounds makes anybody feel good. I feel healthier, stronger coming in to get Botox. It’s not about looking different for me. I want to look like me, but I want to look fresh and I don’t want to look 50. I want to look like maybe I’m 48. I don’t want to look 25. I just want to look good and fresh, and I want to age with grace.